Tóm tắt nội dung: Chapter 3: Assessing and Reporting Maturity Level. At this point we have a good grasp of the CMM as applied to project management. We have described maturity at all five levels for each of the 39 processes that makes up the nine knowledge areas of the PMBOK standard. We have seen that level 3 is the transition between having a documented process (level 2) and having all project teams using the process (level 3). Level 3 defines project management process practice (PP) level maturity. Level 2 defines...