Tìm kiếm : satisfaction Thấy 24 Kết quả
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21 2019-03-26 875.97 KB Customer Satisfaction Monitoring.pdf
Listen to your customers! It seems every business journal magazine, and best selling business guru are telling management to be customer focused and really listen to customers. So, when a company decides to begin monitoring customers’ satisfaction through
22 2019-03-26 76.55 KB Guidelines for conducting customer satisfaction surveys.pdf
The importance of customer relationship management as source of competitive advantages has been recognized for decades (McKenna, 1993; Woodcock, 2000), nevertheless, it has been in recent years, with the deployment of the information technologies, when
23 2019-03-26 17.42 KB CUSTOMER SATISFACTION USING DATA MINING TECHNIQUES.pdf
Customer satisfaction represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Customer satisfaction measures offer a meaningful and objective feedback about
24 2019-03-26 412.55 KB Customer satisfaction report.pdf
This is the 7th report that the Institute devotes to the assessment of the level of satisfaction of its customers. The study on which this report is based has been conducted in the framework of the quality improvement programme implemented at the Institute

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