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1 2021-01-14 1.02 MB che tuyet yen nhua dao che duong nhan.pdf
2 2019-03-26 148.79 KB Core Competencies.pdf
The term "core competency" first became popular through an article on the subject which appeared in Harvard Business Review in June 1990, entitled The Core Competency of the Corporation, by Pralahad and Hamel. It defined core competencies as
3 2019-03-26 1.79 MB .a Core.pdf
4 2019-03-26 1.21 MB Hệ thống CRM.pdf
Văn hóa là tập hợp các gí trị, niềm tin và chuẩn mực được xác lập, chia sẻ trong doanh nghiệp làm cơ sở kiểm soát hành xử của các thành viên trong DN và với khách
5 2017-12-14 11.11 MB C3E Operating Instruction.pdf
6 2017-12-14 2.32 MB C3E Maintenance Manual.pdf
7 2017-12-14 1.45 MB C2E CIRCUIT DIAGRAM.pdf
8 2019-03-26 93.19 KB coe 2012 guidesheet.pdf
9 2019-03-26 3.88 MB GSM Pre Launch.pdf
Tài liệu GSM của hãng Aircom
10 2019-03-26 1.46 MB Acing The GRE.pdf
Tips and exercises to prepare for GRE tests
11 2020-10-16 44.07 MB HDTC BEN TRE.pdf
12 2017-12-14 1.88 MB 5. C7E Operat& Instruct.pdf
13 2017-12-14 1.55 MB HDVH C2E DONG NAI.pdf
14 2016-07-01 10.23 MB Trieu Phu Tre HQ.pdf
15 2019-03-26 417.04 KB CRM Unplugged Chapter 1.pdf
CHAPTER 1 A New, More Strategic Approach to CRM. Industry Leaders Show the Way.A Clearer Definition of CRM Is Required. Three Lessons from Leaders. The 1990s saw widespread investment by companies in software applications that automated their sales, service,
16 2019-03-26 230.12 KB CRM Unplugged Chapter 6.pdf
CHAPTER 6 An Enterprise-Wide Approach to CRM. What Is Customer Strategy and How Does It Help? How Customer Strategy Relates to Corporate and Functional Strategy Key Components of an Effective Customer Strategy Enterprise Marketing Management
17 2019-03-26 209.72 KB CRM Unplugged Chapter 5.pdf
CHAPTER 5 Demand Visibility and Response Demand Visibility Best Practices for Increased Visibility Responding to Market Demand Best Practices for Demand Responsiveness Science of Revenue Management Power of Pricing
18 2019-03-26 719.78 KB CRM Unplugged Chapter 4.pdf
CHAPTER 4 Customer Intelligence: The Science of Customer Insight. How Harrah’s Used Customer Insight to Turn the Tables on the Gaming Industry Seven Dimensions of Customer Insight Define a Scientific Process for Leveraging Customer Insight Building Blocks
19 2019-03-26 225.28 KB CRM Unplugged Chapter 3.pdf
CHAPTER 3 Strategy First: Aligning CRM with Company Strategy. Using an Analytical Framework for Defining Strategy Distinguishing Competitive Advantage from Other Types of Benefits How Competitive Advantage Manifests Itself in Operations Identify CRM Initiatives
20 2019-03-26 395.29 KB CRM Unplugged Chapter 2.pdf
CHAPTER 2 A Review of CRM Failures What Went Wrong with CRM CRM Contributes to a Scary Halloween for Hershey Why CRM Projects Fail. RM is expected to remain an important part of the commercial and government landscape, with projections of 9 percent

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